“Health cover is never as important as when you urgently need it particularly when it involves a long stay in hospital following complex surgery. I am delighted to say that my HCF health cover taken out in conjunction with my API membership delivered on my hospital and medical claims without fuss or delay at every step of the way.
When undergoing major heart surgery, the last thing that you want to worry about is how to pay your medical and hospital bills. On the other hand, you naturally become anxious to obtain the best possible care for the best chance of recovery so that you may lead a full life after surgery.HCF met all my needs. They allowed my cardiac specialist to assign the best surgeons and hospital care without demanding I attend a particular facility. I didn’t even see an account for my cardiac surgery because it was forwarded directly to HCF and finalised by them. With that sort of service from my health fund, why would I go anywhere else!
Although HCF is not directly represented in South Australia, it operates through API Insurance Services. Any fears that I might have had were allayed when I contacted API Insurance and was provided with professional, well-informed service. They met all my concerns and answered all my questions. To cap off this very positive experience, the premium quoted by API Insurance for the range of benefits provided by HCF was certainly good value for money and the automatic monthly payment arrangements have allowed me to enjoy my retirement without being concerned whether or not I am up to date with my premiums.”
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